Do you need our help or support?
Are you in need of help or support? Want to explore our membership benefits, schedule a demo, or have a specific question? Browse our support categories, and whether you want to book a product presentation, request a call back or simply consult our frequently asked questions, we have got your back!
How can I pay for my membership?
We accept payment by bank transfer, PayPal and even credit card. Upon approving your application, you will receive an invoice for your first year of membership, and you will be able to have a chat with our lovely Accounts Manager to see which method of payment suits you best.
What information do we need to provide at application stage and what does the process of becoming a member involve?
Purchaser members will need to fill in our quick and easy application form and give as much detail as possible during this stage. Once your application is approved, you will be invoiced and will be able to pay by bank transfer or card. Upon payment receipt, Stevie, our Membership Officer, will write to welcome you as a full-fledged member of IMPA!
Supplier members will need to fill in our quick and easy application form and give as much detail as possible during this stage, as well as include details of two of their ongoing customers who could offer our team a satisfactory reference about their business relationship with the applicant. Our team will get in touch with the referees via email and upon receiving positive references, will proceed with your application and ensure that you are invoiced for the first year of membership. Upon payment receipt, Stevie, our Membership Officer, will write to welcome you as a full-fledged member of IMPA!
I want to apply for supplier membership but have only recently established my company and cannot provide references yet. Can I still join?
Questions regarding membership?
If you cannot find what you are looking for, then please get in touch with us directly.